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1What is IPTV ?
It is watching TV via an internet connection. IPTV has many advantages compared to Satellite TV: You can watch what you want when you want with Catch up facilities and video clubs. You can receive channels from anywhere in the world without the problem of satellite signals.
2What internet speed do I need to run an IPTV box ?
We recommend as an absolute minimum 2mbps download speed. However if you wish to use other devices whilst watching TV a greater speed will be required to avoid buffering.
3Do I need a smart tv for IPTV ?
IPTV boxes are compatible with any type of tv. It does not need to be a smart tv nor does it even need to be a HD tv. Our Mag254 IPTV box has a HDMI output as well as a AV output so that they are compatible with any type of TV.
4Do I need a UK ip address to watch UK tv online ?
Unlike some online services such as iplayer, this IPTV service does not need a UK ip address. In fact, they will work anywhere in the world with the correct internet speed.
5I have heard about catchup TV, what is it ?
Catchup TV is simply a service that allows you to watch a program that has already been shown on tv without having to record it. We store the programmes on the server so that you can access them when you like. We can offer a 30 day catch up service so it is extremely useful.
6I'm not sure if my internet is good enough, how can I check ?
It is very important to check your internet is going to be good enough to support IPTV as your download speed may not be adequate. You can check your internet speed yourself by using sites such as www.speedtest.net. Go to this site and click on 'Begin Test'. It will give you a download speed, upload speed and a ping. The download speed is the most important for streaming tv. If you are unsure contact us for further advice.
7Can I connect the box via my wifi ?
Whilst the Mag box does not have built in wifi, it is possible to connect a wireless dongle via a USB port on the box. This will work fine as long as the distance is not too far! It is difficult to say how far you can use wifi, it always depends on the number obstacles (walls etc) between the box and the router. If the wireless signal is not strong enough and a cable run is not possible or desired then we can also recommend Homeplugs (network adapters). These devices (which work in a pair) use the mains in your home to send a internet signal from one room to another. They simply plug into a normal wall socket, one goes by the router and is connected by a cable and the second is plugged in by the set top box and is cabled into the box. Using the electrics of the building the 2 devices communicate to each other to send the internet signal from the router to the box. It sounds complicated but they are actually Plug & Play so extremely practical.
8Can I install this myself ?
Yes you can. We provide a mag set top box that is pre loaded with the package of your choice so all you have to do is plug it in. There are 3 connections on the box: 1. Power cable 2. Internet connection 3. TV connection
9Is it possible to change the package I am on?
Yes a mag box can be setup and altered for different packages. Sometimes different software is required which we can provide with instrcutions of course.